NewSmile Review

NewSmile Remote Clear Aligners

NewSmile is a newer brand of at-home aligners (invisible braces). The company has an office in the United States but is originally based in Canada. They allow you to pay for the cost of treatment upfront or with a monthly payment plan. 

Invisible aligners are clear, plastic trays that are custom-formed to fit the shape of your teeth and gums. Unlike traditional metal braces, aligners are virtually invisible and removable.

Each tray slowly straightens your teeth a few millimeters at a time. In most cases, you’ll have visibly straighter teeth in less than a year. 

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At-home clear aligners are also more affordable and convenient than braces and in-office aligners (like Invisalign). However, your treatment is monitored remotely, so it is essential to stay on top of your scans and wear your aligners correctly.

There is a slightly higher chance of complications with at-home aligners because you take the impressions rather than a professional. This can affect the quality of treatment.

NewSmile is one of the most affordable at-home aligners, but they are also one of the newest companies. They claim to make the most discreet and comfortable at-home aligner available. 

Who is a Candidate for NewSmile Aligners?

Only mild to moderate cases of teeth misalignment are eligible for at-home aligner treatment. More complicated cases typically require treatment with Invisalign or traditional metal braces.

Before ordering an impression kit, you can take a ‘Smile Assessment’ quiz on NewSmile’s website to determine candidacy. If you aren’t eligible for treatment, you’ll receive a refund on the impression kit.

You are likely eligible for NewSmile treatment if you have:

  • Mild to moderate crowding/overlapping of teeth
  • Small gaps between your teeth 
  • Other minor bite or spacing issues

You must also have all of your adult (permanent) teeth and no cavities, gum disease, or other oral health issues. Dental crowns, implants, and bridges may impact the movement of your teeth and make you ineligible for NewSmile.

If you haven’t had your wisdom teeth removed yet, set up an appointment with your dentist to see if they need to be extracted first. 

NewSmile Aligner Options: Regular vs. Night-Only

NewSmile's Fast Track Aligners cost $1,195 (or $84/month with the payment plan). These aligners should be worn for 22+ hours a day.

The Fast Track Night Aligners cost $1,295 (or $92/month with the payment plan). These aligners are only worn while you sleep (10+ hours a day).

Disclaimer: Although night aligners may be convenient, NewMouth does not recommend them over traditional aligners. Many oral health experts are concerned about their safety and effectiveness.

In fact, there is no scientific proof that night aligners are safe. They may actually do more harm to your teeth than good.4 From a clinical perspective, there are also concerns about what could go wrong if aligners are only worn for a few hours each day (less than 20 to 22 hours).4, 5

Every additional hour that you are not wearing the aligners increases the likelihood of your teeth shifting in an undesired direction.4, 5

In addition, without a longer and more consistent wear schedule, your teeth can be left in a limbo state of inflammation. This means it would take your teeth and gums much longer to heal, if at all.4

We recommend NewSmile's Fast Track Aligners over the Fast Track Night Aligners.

Newsmile logo

NewSmile Aligners

NewSmile’s Aligners cost 75% less than braces and are completed within an average time of 4 to 6 months.

Disclaimer: Although 'quick treatment' may sound convenient, we are concerned about the safety of this teeth-straightening method. Orthodontic treatment requires precise tooth movement. Moving teeth too fast increases the risk for future bite problems. Learn more here.

Use code NewMouthDeal for $100 off Aligners and code NewMouthKit for $20 off impression kit.

How NewSmile Works (& Steps to Get Started)

The NewSmile impression and treatment process is relatively simple. It includes the following steps:

1. Take a Smile Assessment Quiz

To determine if you’re a good candidate before buying the impression kit, take the ‘Smile Assessment’ quiz on NewSmile’s website. It will ask you questions like:

  • Why do you want to straighten your teeth?
  • Are you 13 years old or older?
  • Have all of your baby teeth fallen out?
  • Which picture best represents what you want to change? (with example images to choose from)
  • Have you worn braces in the past?
  • Do you have a permanent bonded retainer?
  • Where should we email the results?

Then you’ll be asked to upload a picture of your teeth. Take a photo of your teeth with a natural bite (relaxed), and show as many teeth as possible.

2. Order an Impression Kit Online

If you are determined a candidate, you can order the impression kit directly from their website. You’ll receive the kit within a week. 

NewSmile clear aligners are available in the United States, Canada, and Hong Kong.

3. Book a Video Call with an Impression Specialist 

Once you receive the kit, you should get an email to book a time with an Impression Specialist. During this video call, they will walk you through the process to ensure accuracy.

You can ask the specialist any questions during this call. NewSmile is the only brand of at-home aligners that offers this unique service.

You’ll take two impressions of your top teeth and two impressions of your bottom teeth. 

4. Send The Impressions Back

NewSmile recommends sending the completed impressions back within 12 days. A licensed dentist or orthodontist will review them to determine if you’re a candidate. 

5. Review Your 3D Treatment Preview

If you’re a candidate, a NewSmile dental professional will create a 3D treatment plan of your teeth from start to finish. If you aren’t a candidate, you’ll receive a full refund for the impression kit.

before newsmile bottom
before / bottom teeth
after newsmile bottom
after / bottom teeth
before newsmile top
before / top teeth
after newsmile top
after / top teeth

6. Approve Your Plan & Get Started 

Once you approve the treatment plan, NewSmile will fabricate your aligners and send them to you within a few weeks. Your NewSmile treatment box will include:

  • All of your aligners upfront
  • An aligner removal tool (if you need assistance). Many patients find this tool to be helpful during the first few days of starting a new set
  • Chewies that can be used to push your aligners in place
  • A professional whitening foam to keep your teeth and aligners bright
  • An upper and lower retainer that match your final result (you’ll wear these every night after treatment is complete to keep your teeth straight)

7. Remote Monitoring

Each set of aligners is worn for two to three weeks. You’ll send in progress photos through the NewSmile app to ensure your teeth are moving correctly.

You can also book a time to speak with a licensed dentist, which may be covered by your dental plan.

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What is NewSmile's Average Treatment Time?

The average treatment time for NewSmile depends on individual needs. You might only have to wear them for a couple of months or up to a year.

The average treatment time is between 4 and 6 months. For Night Aligners, it's 8 to 10 months.

Disclaimer: Although night aligners may be convenient, NewMouth does not recommend them over traditional aligners. Many oral health experts are concerned about their safety and effectiveness. Learn more here.

After treatment, you’ll receive a pair of retainers from NewSmile (included in the treatment cost). These retainers should be worn every night while you’re sleeping to keep your teeth straight.

You will need to wear them at night indefinitely to retain your new, straight smile. Also, replace them every six months to a year. 

Are Low-Cost Aligners Safe?

At-home aligner treatment is generally considered effective and safe if you follow instructions carefully throughout treatment. According to a study, 87.5% of respondents were happy with their at-home aligner treatment, while 6.6% had to visit their dentist after treatment to fix adverse effects.3

At-home aligners have a slightly higher risk for errors than Invisalign and metal braces. Most dental professionals recommend in-office treatment over at-home aligners because treatment is monitored closely, and it is easier to make adjustments when necessary.

At-home aligner treatment is still relatively new, and more research is still being done on the risks and advantages of treatment. However, most patients are satisfied with the results and prefer these aligners over traditional treatment due to cost and convenience.3

While at-home aligner treatment comes with risks, current research shows that they are generally low for mild and moderate malocclusions. But the risks of in-office treatment are even lower. 

At-home aligners also cannot treat severe cases of teeth misalignment. Only braces, Invisalign, and/or other orthodontic devices like headgear can fix these problems.

Pros & Cons of NewSmile

Are NewSmile aligners right for you? Compare the pros and cons below:

PROS
  • Thousands less than braces or Invisalign
  • Most discreet at-home aligner with scalloped edges (to prevent gum irritation) 
  • NewSmile app available for remote monitoring 
  • Video call available with an ‘impression specialist’ to ensure accuracy (only at-home aligner brand that offers this service)
  • BPA-free, latex-free, and FDA-approved 
  • Free whitening foam
  • Free set of retainers
  • Refund on impression kit if you aren’t a candidate
  • ‘Smile Assessment’ candidate quiz available online
CONS
  • Newer at-home aligner company, not many reviews
  • Cheaper aligner alternatives do not provide in-depth remote monitoring and care (Candid aligners are the best overall)
  • Quick treatment and night aligner option (* NewMouth is concerned about the risks of night aligners and moving teeth too fast — learn why here)
  • Slightly higher risk for complications than braces or Invisalign 
  • Daily upkeep can be time-consuming and inconvenient 

How Does NewSmile Compare to Competitors?

Unlike most at-home aligner brands, NewSmile aligners do not touch your gums. They are trimmed to comfortably sit along your gum line in a ‘scalloped fashion.’ Not only does this design cause less irritation, but it also makes the trays less visible. 

The aligners are also made of ultra-clear medical-grade plastic, making them the most discreet at-home aligner option. 

NewSmile vs. byte

NewSmile and Byte both offer regular aligners and night-only aligners. However, NewSmile is cheaper. Byte also offers a HyperByte mouthpiece that helps accelerate treatment.

* NewMouth is concerned about the risks of night aligners and moving teeth too fast — learn why here.

NewSmile vs. Candid

Candid is the most expensive at-home aligner brand. But reviews show that they have the most comprehensive remote monitoring service. Candid also doesn’t offer a night-only aligner for safety reasons.

NewMouth recommends Candid over ALL other at-home aligner brands. Learn why here.

NewSmile vs. ALIGNERCO

NewSmile and ALIGNERCO cost about the same.

Based on reviews, NewSmile has a more comprehensive onboarding process than ALIGNERCO.

NewSmile vs. SmileDirectClub

SmileDirectClub is the first and most well-known remote aligner brand. Treatment is a couple of hundred dollars more than NewSmile. 

Our Feedback: Before You Buy

One of our writers ordered NewSmile’s teeth impression kit online. The process for receiving the kit was quick and easy. The package arrived in good shape, and the process took about 30 minutes total. 

Positive takeaways:

  1. The impression putty doesn’t have a strong taste. 
  2. The putty is easy to shape and mold into the impression trays.
  3. The impression process only takes about 30 minutes.
  4. NewSmile also offers a video service where you set up an appointment with an ‘impression specialist.’ They walk you through the process from start to finish to ensure the impressions are accurate. 
  5. As long as you are applying enough pressure, the impressions are easy to take. 
  6. The kit came with a detailed pamphlet with directions on how to take the impressions and send them back to NewSmile. 

Negative takeaways:

  1. The putty hardens quickly, so you have to take the impressions quickly. 
  2. There is a higher risk for complications with at-home impressions. Most bad impressions are caused by not biting deep enough into the putty.

How Much Do NewSmile Aligners Cost?

NewSmile offers two aligner options, which will affect the cost and duration of treatment: 

NewSmile Fast Track

Fast Track Aligners

NewSmile’s Fast Track Aligners are worn for 22+ hours a day. They should only be removed for cleaning, eating, and brushing. Treatment takes between 4 and 6 months, but sometimes up to a year. 

These aligners cost $1,195 (full price) or $84/month with the 12-month payment plan.  

Use code NewMouthDeal for $100 off Aligners and code NewMouthKit for $20 off impression kit.

NewSMile Night Aligners

Night Aligners

NewSmile’s Night Aligners have the same benefits as normal aligners but require less daily wear time (10+ hours a day). Treatment takes longer.

These aligners cost $1,295 (full price) or $92/month with the 12-month payment plan. 

* NewMouth is concerned about the risks of night aligners and moving teeth too fast — learn why here.

Use code NewMouthDeal for $100 off Aligners and code NewMouthKit for $20 off impression kit.

Does Insurance Cover Aligners?

Insurance coverage depends on your plan and if orthodontic care is included. Check with your provider for more details. If it is not a covered service, many aligner companies offer financing plans.

Can I Use an FSA/HSA?

If you have an FSA/HSA debit card, you can use it to make your purchase. If you don’t have a card, NewSmile can provide you with a receipt to get reimbursed. 

NewSmile: Common Questions & Answers

Here are some frequently asked questions about NewSmile:

How long will it take to get the aligners?

In most cases, patients receive their aligners about 7 to 9 weeks after ordering the impression kit.

How do I properly care for my aligners?

For best results, where your aligners for 22+ hours a day (normal aligners) or 10+ hours (night-only aligners). 

Rrinse the aligners when you take them out and brush/floss your teeth before putting them back in. 

Never brush your aligners with toothpaste (which can be abrasive) or soak them in mouthwash. Instead, clean them with a clear antibacterial soap to remove bacteria and stains. 

Are NewSmile aligners BPA and latex-free?

Yes. NewSmile clear aligners are also FDA-approved in the United States. 

Does the process hurt?

The aligners will feel uncomfortable during the first few days of starting a new set. You’ll get used to them quickly. 

Will I have a lisp with my aligners?

It is possible to have a slight lisp with aligners in the beginning. Your speaking should return to normal within a few days.

Can I get aligners for just my top or bottom teeth (not both)?

Yes. However, not everyone is a candidate for this type of treatment. One of NewSmile’s dentists or orthodontists will determine if this is possible by examining your bite. 

If your top and bottom teeth align after fixing one arch, you may qualify. But in most cases, you’ll need to fix both your top and bottom teeth. 

What if I lose an aligner?

Don’t panic. NewSmile recommends just inserting your next aligner. Make sure you wear it for the rest of the time that you would have had left with your missing aligner, as well as the full two weeks after that.

If you lost your retainer, move to the last step of your aligners, and then order a replacement set of retainers ASAP.

Do not throw your aligners away even after treatment is complete.

Can I get aligners if I have a bridge, missing tooth, or implant?

Yes. But it depends on your treatment case. 

Can I drink alcohol, coffee, or energy drinks with aligners in?

It is recommended to take your aligners out if you are drinking anything but water. Make sure you rinse your mouth and the aligners before putting them back in. 

How often should I wear my post-treatment retainers?

Every night. Your teeth can shift quickly if you don’t wear the retainers. 

Is it possible to speed up the aligner process?

No. It takes time to move teeth safely and effectively. Speeding up the process can result in damage and may cause your teeth to shift back into their original positions quicker. 

Resources

(1) Werner, Alison. “Accelerating Aligner Therapy.” Orthodontic Products, 23 Sept. 2019.

(2) Blue Ocean Publishing Group. The Million Dollar Smile, Changing Lives with Cosmetic Dentistry. 2018.

(3) Wexler, Anna, et al. “Direct-to-Consumer Orthodontics: Surveying the User Experience.” The Journal of the American Dental Association

(4) Candid, “Why Candid Doesn't Offer Night Wear Only Clear Aligners.

(5) Cosmetic Dentistry New York. “Why Compliance Matters: Following the Invisalign® 22-hour Rule.”

(6) “How NewSmile Works,” NewSmile

(7) “Why Byte?,” Byte

(8) “Why Candid?,” Candid Co

(9) “How it works,” SmileDirectClub

(10) “Pricing,” NewSmile

(11) “Results,” NewSmile

(12) “FAQ,” NewSmile

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