Dentistry
Cosmetic
Product Reviews
Updated on September 27, 2022

Candid Aligners Review

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Key Takeaways

  • Candid straightens teeth the right way. Candid aligners move all your teeth—not just the front six—for safe and comprehensive results.
  • Often cheaper than Invisalign (with comparable results). Invisalign costs between $3,000 and $8,000. Candid costs $3,300 (on average).
  • Professional, in-person scans. To begin treatment, visit a qualified CandidPro provider for an initial consultation. The provider then has a licensed orthodontist from Candid's team personally design your treatment plan.
  • Comprehensive care and remote monitoring. Candid has the only true telehealth system in the industry (CandidMonitoring™). You’ll use the app (4.9/5 stars in the App Store) to scan your teeth every 14 days, communicate with your orthodontist, and connect to their 7/365 virtual practice.
  • They work exclusively with orthodontists. Candid is the only at-home aligner company that works exclusively with orthodontists (teeth straightening experts).
  • Candidates are carefully selected based on eligibility. Most minor to severe cases of teeth misalignment are accepted.
  • Candid does not offer night aligners because they aren't proven to be safe.
CandidCo Clear Aligners Review

Pros & Cons of Candid Aligners

Candid aligners are a transparent and removable alternative to traditional braces. The aligners are also FDA-approved, BPA- and phthalate-free, and stain-resistant.

Candid recently shifted its business focus, no longer offering at-home impression kits. It’s now a hybrid option for those who want some of the convenience of at-home teeth-straightening without sacrificing the quality of care. 

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. The provider then has a licensed orthodontist from Candid's team personally design your treatment plan.

After that, your treatment progress is monitored remotely through CandidMonitoring™, the company’s telehealth platform (mobile app). The same Candid orthodontist who creates your treatment plan will oversee your treatment from start to finish.

PROS

  • Treatment takes 4 to 12 months (compared to 16 to 24 for braces or 12 to 18 for Invisalign)
  • Candid only works with orthodontists (CandidPro providers can be dentists)
  • Treatment is often less than Invisalign and braces ($3,300 on average)
  • Comprehensive, in-person scans with qualified CandidPro providers (licensed dental professionals)
  • CandidApp for remote monitoring and teledentistry services
  • You assigned orthodontist reviews your teeth scans every two weeks via the app
  • Might offer payment plans (depends on your provider)
  • Candid customer service is available 9-7 EST (all week)
  • Refinements might be offered (depends on your provider)

CONS

  • No at-home impression kit option (may be inconvenient for some people)
  • No in-office visits throughout treatment (if you prefer this)
  • Treatment is often more expensive than other at-home (direct-to-consumer) aligners
  • The aligners can be uncomfortable for some people 
  • A lisp can develop when the aligners are in your mouth
  • Replacement retainers aren't free

Candid vs. Invisalign: What’s the Difference? 

Invisalign is #1 in the aligner industry. These aligners are proven to be effective and safe teeth straightening devices.

To start Invisalign treatment, you have to visit a licensed Invisalign doctor to undergo scans and have a treatment plan created. You also have to visit an orthodontist every few weeks to track progress, making treatment less convenient. 

Candid, on the other hand, is an effective teeth straightening alternative that offers superior care with added convenience. Candid treatment outcomes are similar to Invisalign but the aligners typically cost less. 

Candid

  • Treatment is often more affordable than Invisalign
  • In-person consultations with a qualified CandidPro provider (licensed dental professional)
  • Treatment plans are designed and monitored by licensed Candid orthodontists
  • No office visits are required after the consultation (remote monitoring via the CandidApp)
  • The remote scans only take a few minutes and are required every two weeks
  • Candid aligners are actually clear because there are no buttons or wires on your teeth
  • Treatment takes 4 to 12 months
  • Eligible for mild to severe teeth spacing issues (*cannot treat skeletal issues like severe jaw misalignment)

Invisalign

  • Treatment is often more expensive than Candid ($5,000 on average) 
  • Consultations can cost up to $200 (even more if you need x-rays)
  • In-person visits are necessary about every 6 to 8 weeks
  • In some cases, Invisalign is prescribed by a general dentist instead of an orthodontist
  • Treatment typically takes 12 to 18 months
  • Invisalign attachments allow for more precise tooth movement than other brands

Learn more about the differences between Candid and Invisalign here. 

5 Standout Features of Candid Aligners

What makes Candid different from other aligners? Here are the standout features:

1. To Start Treatment, Visit a Qualified CandidPro Provider

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. Your bite is digitally scanned and impressions are taken. You’ll also see them at the end of treatment to ensure your teeth are aligned correctly and you’re satisfied with the results

The CandidPro provider then has a licensed orthodontist from Candid's team personally design your treatment plan. After that, your treatment progress is monitored remotely through CandidMonitoring™, the company’s telehealth platform (mobile app).

The same Candid orthodontist who creates your treatment plan will oversee your treatment from start to finish. Treatment takes between 4 and 12 months, depending on how severe your bite issues are. 

* Candid discontinued at-home impression kits in 2022.

2. CandidApp™ Remote Monitoring (CandidMonitoring™)

Candid treatment is monitored 100% remotely through the CandidApp. This app is a complete ‘teledentistry service’ that allows you to connect to the virtual orthodontist office at any time

You’ll send in progress photos every two weeks using the CandidScan included in your Candid treatment package. The box connects to your phone and is used to take detailed images of tooth movement.

The app will walk you through the entire process during each scan. You can also set up notifications on your phone to make sure you don’t miss a scan date. 

Once you submit the photos, you’ll hear back from your orthodontist within a few hours. They will let you know if it’s safe to move on to the next set.

If your teeth aren’t tracking correctly, the orthodontist will provide you with screenshots of your teeth highlighting what went wrong and how to get your treatment back on track. 

A patient’s primary interface with Candid is through the CandidApp, which is one of the top-rated teledentistry apps in the App Store (4.9/5 stars). Patients use CandidApp to scan their teeth, communicate with their orthodontist, and ask the 7/365 customer support team any questions they may have.

3. Patient Care & Satisfaction at the Forefront

Candid doesn’t sacrifice clinical oversight over quick results. Unlike many remote aligner brands, Candid doesn’t have a ‘night aligner’ option. This is because there is no proof that night aligners are effective; they may actually do more harm to your teeth than good. 

According to Dr. C Lynn Hurst, Chief Dental Officer at Candid, “because the protocols around nighttime aligner therapy generally specify only 10 hours of wear time per day, I am concerned that you may never experience the light continuous force necessary for effective healthy tooth movement.” 

“Without a longer and more consistent wear schedule, your teeth can be left in a limbo state of inflammation. And it would take your teeth much longer to reach the healing phase, if at all. It’s kind of like breaking your arm and having the physician reset the fracture, but only wearing the cast at night, preventing proper healing,” says Hurst. 

Due to the risks and ‘unknowns’ of night aligners, Candid only has a regular aligner option to ensure your teeth move safely. 

4. Function First — Cosmetics Second (Safe Tooth Movement)

Many patients seek aligner treatment with the desire to straighten their front and/or bottom teeth. But to effectively do this, it's essential to take all of the teeth into account.

You cannot safely straighten front teeth without first making room for them. In other words, the molars must be repositioned, and the dental arch expanded.

Unfortunately, some aligner brands only move your top six and bottom six teeth. This form of treatment is referred to as 'social 6' or 'social 12.' It consists of flaring the front teeth out without moving the molars or expanding the dental arch.

Social 6/12 treatment only addresses a patient's cosmetic concerns (i.e., straightening the front teeth). It does not fix their entire bite, resulting in poor results, an 'off' bite, and other oral health issues. There is also a higher chance that the teeth will become crooked again.

Candid provides a comprehensive treatment plan that addresses function first and cosmetics second. The aligners move all of your teeth, rather than just the front teeth. This form of treatment is called 'full arch' tooth movement.

The first step is to move the molars and expand the dental arch, creating room for the front teeth. The 'social 12' part of treatment (front tooth movement) is not addressed until later. This ensures the teeth move safely and the entire bite lines up by the end of treatment.

According to Dr. Lynn Hurst, Chief Clinical Officer at Candid, some patients may only care about the cosmetic side of aligner treatment. But if you don’t treat the bite as a whole, the results won’t last. The teeth will also not align properly when the patient bites down.

"We're not just correcting the social six, we're preparing both arches for what's going to be the social six correction. As we expand and create space for the necessary movements, we’re able to then address all the issues a patient has with their bite as we tackle their chief complaint. At the end of the day, there’s no shortcut to doing it right."

- Dr. Lynn Hurst, Chief Clinical Officer at Candid

View this treatment case from Candid.

5. High-Quality Aligner Material

Candid aligners are fabricated in Silicon Valley. They are made of Zendura FLX, a tri-layer material that provides a great mixture of comfort and force. This material is very similar to Invisalign’s SmartTrack in terms of comfortability.

Candid aligners are stain-resistant, durable, and BPA- and phthalate-free. A gentle whitening foam is also included in every purchase. The foam disinfects the aligners, freshens your breath, and whitens your aligners and teeth (use up to six times a day).

Candid Aligners Treatment Timeline & Schedule

Candid treatment time depends on your level of malocclusion or teeth misalignment. Minor issues may take 6 months (or less), while severe cases will take longer.

In general, Candid's treatment timeline consists of the following:

Before Treatment

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. You’ll also see them at the end of treatment to ensure your teeth are properly aligned.

The CandidPro provider then has a licensed orthodontist from Candid's team personally design your treatment plan. This can take up to 3 weeks.

During Treatment 

If you’re approved as a candidate, a treatment plan will be created for you. You’ll receive all of the aligners within a few weeks of approval.

The aligners should be worn for 22 to 24 hours daily, only removed for eating, drinking, brushing, or flossing. Anything less will jeopardize treatment effectiveness. The average treatment time is 4 to 12 months.

After Treatment

After treatment is complete, your final set of aligners will double as retainers. They’ll be worn for 4 weeks (rather than the usual 2 weeks). 

After that, they’ll be worn nightly to keep your teeth from reverting to their original state. We recommend replacing them every 6 to 9 months (for $99).

Your CandidPro provider might offer refinements if your smile doesn't match the projected results. These are additional aligners added on at the end of treatment.

Who is a Candidate for Candid?

Candid can treat most minor-to-severe teeth alignment issues, including:

  • Diastema (teeth gaps)
  • Crooked teeth
  • Crowded teeth
  • Underbites
  • Overbites

Not everyone is eligible for Candid aligner treatment. There are four main reasons for ineligibility, including:

  • Jaw misalignment and skeletal issues. If your case falls beyond mild to severe dental malocclusion, you will need to explore alternative teeth straightening options like Invisalign or braces.
  • Untreated dental conditions. If you have untreated dental conditions (like cavities or gum disease), or upcoming dental work, address these issues before starting aligner treatment.
  • Existing dental restorations. Certain dental restorations (like dental implants) cannot be treated with Candid aligners.
  • You have a permanent retainer from previous orthodontic treatment. 

How Much Do Candid Aligners Cost?

Candid aligners cost $3,300 (on average, depending on the provider). This covers your entire set of clear aligners and remote monitoring.

If you can’t afford to pay for treatment right away, your CandidPro provider might offer a payment plan.

Does Dental Insurance Cover Candid?

Some dental insurance plans cover clear aligner treatment for adults. While coverage varies, it’s possible to have up to 50% of the cost covered. 

Whether or not the treatment is in-network will depend on your dentist (CandidPro provider). Candid treatment falls under insurance code D8090, just like all clear aligner products.

Also, CandidPro providers typically accept HSA and FSA and may offer the ability to pay in monthly installments.

Is Candid Reliable? Are At-Home Aligners Safe?

At-home aligner treatment is generally considered safe if you follow instructions carefully throughout treatment. According to one study, 87.5% of respondents were happy with their at-home aligner treatment, while 6.6% had to visit their dentist after treatment to fix adverse effects.5

Direct-to-consumer clear aligner treatment is monitored remotely, so there is always a slightly higher risk for complications. This is because orthodontic treatment is less predictable without in-person visits.

Candid only works with highly qualified orthodontists with at least 20 years of experience in the teeth straightening industry. After dental school, orthodontists also have to complete 2 to 3 years of tooth movement residency.

Candid Clear Aligners

Based on our research, Candid is an excellent choice for safe, effective, affordable, and expert-led at-home aligner treatment.

Alyssa Hill

candid starter kit and impressions
Overall Value
Affordability
Treatment Time
Customer Service
Convenience
Comfort

Summary

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. The provider then has a licensed orthodontist from Candid's team personally design your treatment plan.

Your treatment progress is monitored remotely through CandidMonitoring™, the company’s telehealth platform. The same Candid orthodontist who creates your treatment plan will oversee your treatment.

4.4

Frequently Asked Questions

If you have any other questions about Candid aligners, visit their website for more detailed information. 

Is remote treatment as effective as in-person orthodontic treatment?

Clear aligners have been around for over 20 years. With advancements in digital cameras, teledentistry, and 3D printing, creating an aligner treatment plan is more effective and safe than ever.

Can you eat with Candid aligners in?

Yes, you can eat and drink with Candid aligners. However, you should not drink hot liquids with the aligners in your mouth. Warm liquids are okay. It is also crucial to rinse the aligners off after eating to prevent bacteria buildup and discoloration. 

Are there other ways to pay for treatment? 

Most CandidPro providers have payment plans and accept FSA/HSA. Some insurance plans also reimburse patients for part of treatment, but this depends on your specific policy, and there are no guarantees. 

Is Candid or SmileDirect better?

Candid aligners are more expensive than SmileDirect and offer better overall care/remote monitoring.

Is Invisalign better than Candid?

Invisalign is the most well-known clear aligner brand. Treatment is monitored in person by a dentist or orthodontist, which means it may be safer than at-home aligner treatment.

What’s Next?

The most popular at-home clear aligner kits can be found right here:

Learn about the different brands and what they offer.

9 Sources Cited
Last updated on September 27, 2022
All NewMouth content is medically reviewed and fact-checked by a licensed dentist or orthodontist to ensure the information is factual, current, and relevant.

We have strict sourcing guidelines and only cite from current scientific research, such as scholarly articles, dentistry textbooks, government agencies, and medical journals. This also includes information provided by the American Dental Association (ADA), the American Association of Orthodontics (AAO), and the American Academy of Pediatrics (AAP).
  1. Candid. Straighten Your Teeth in an Average of 6 Months. www.candidco.com/.
  2. Candid. “Discover the Candid Difference.” Candid, www.candidco.com/why-candid.
  3. Candid. “Candid Starter Kit.” Candid, www.candidco.com/products/starter-kit.
  4. Candid. “Candid Clear Aligners.” Candid, www.candidco.com/faq/p/treatment.
  5. Wexler, Anna, et al. “Direct-to-Consumer Orthodontics: Surveying the User Experience.” The Journal of the American Dental Association
  6. Ke, Yunyan, et al. “A Comparison of Treatment Effectiveness between Clear Aligner and Fixed Appliance Therapies.” BMC Oral Health, BioMed Central, 23 Jan. 2019, www.ncbi.nlm.nih.gov/pmc/articles/PMC6343314/.
  7. Proffit, William R., et al. Contemporary Orthodontics. Elsevier/Mosby, 2019.
  8. Tamer, İpek, et al. “Orthodontic Treatment with Clear Aligners and The Scientific Reality Behind Their Marketing: A Literature Review.” Turkish Journal of Orthodontics, Turkish Orthodontic Society, 1 Dec. 2019, www.ncbi.nlm.nih.gov/pmc/articles/PMC7018497/.
  9. Weir, T. “Clear Aligners in Orthodontic Treatment.” Wiley Online Library, John Wiley & Sons, Ltd, 14 Mar. 2017, onlinelibrary.wiley.com/doi/full/10.1111/adj.12480.
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