Product Reviews
Updated on January 25, 2023
12 min read

Candid Aligners Review

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Key Takeaways

  • Candid aligners move all your teeth—not just the front six—for safe and comprehensive results
  • Candid ($3,300 on average) is cheaper than Invisalign ($3,000 to $8,000) while giving comparable results
  • Treatment begins with visiting a qualified CandidPro provider for an initial consultation and professional in-person scans
  • Candid has the only true telehealth system in the industry (CandidMonitoring™) to provide comprehensive care and remote monitoring
  • Candid is the only at-home aligner company that works exclusively with orthodontists (teeth straightening experts)
  • Most minor to severe cases of teeth misalignment are accepted
  • Candid does not offer night aligners because they aren't proven to be safe
CandidCo Clear Aligners Review

Pros & Cons of Candid Aligners

Candid aligners are a transparent and removable alternative to traditional braces. The aligners are:

  • FDA-approved
  • BPA-free
  • Phthalate-free
  • Stain-resistant

Candid no longer offers at-home impression kits. It’s now a hybrid option for those who want some of the convenience of at-home teeth straightening without sacrificing the quality of care.

Here is an overview of the treatment process:

  1. You will visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation
  2. A licensed orthodontist from Candid's team will personally design your treatment plan
  3. Your treatment will be monitored through CandidMonitoring™, the company's mobile app
  4. The Candid orthodontist who designed your plan will oversee your treatment from start to finish


  • Treatment takes 4 to 12 months (compared to 16 to 24 for braces or 12 to 18 for Invisalign)
  • Candid only works with orthodontists (CandidPro providers can be dentists)
  • Treatment is often more affordable than Invisalign and braces ($3,300 on average)
  • Comprehensive, in-person scans with qualified CandidPro providers (licensed dental professionals)
  • CandidApp for remote monitoring and teledentistry services
  • Your assigned orthodontist reviews your teeth scans every two weeks via the app
  • Might offer payment plans (depending on your provider)
  • Candid customer service is available 9-7 EST (all week)
  • Refinements might be offered (depending on your provider)


  • No at-home impression kit option (may be inconvenient for some people)
  • No in-office visits throughout treatment (if you prefer this)
  • Treatment is often more expensive than other at-home (direct-to-consumer) aligners
  • The aligners can be uncomfortable for some people
  • A lisp can develop when the aligners are in your mouth
  • Replacement retainers aren't free

Candid vs. Invisalign: What’s the Difference? 

Invisalign is #1 in the aligner brand industry. These aligners are proven to be effective and safe teeth-straightening devices.

To start Invisalign treatment, you have to visit a licensed Invisalign doctor to undergo scans and have a treatment plan created. You also have to visit an orthodontist every few weeks to track progress, making treatment less convenient. 

On the other hand, Candid is an effective teeth-straightening alternative offering superior care and added convenience. Candid treatment outcomes are similar to Invisalign, but the aligners typically cost less.


  • Treatment is often more affordable than Invisalign
  • In-person consultations with a qualified CandidPro provider (licensed dental professional)
  • Treatment plans are designed and monitored by licensed Candid orthodontists
  • No office visits are required after the consultation (remote monitoring via the CandidApp)
  • The remote scans only take a few minutes and are required every two weeks
  • Candid aligners are actually clear because there are no buttons or wires on your teeth
  • Treatment takes 4 to 12 months
  • Eligible for mild to severe teeth spacing issues (*cannot treat skeletal issues like severe jaw misalignment)


  • Treatment is often more expensive than Candid ($5,000 on average) 
  • Consultations can cost up to $200 (even more if you need x-rays)
  • In-person visits are necessary about every 6 to 8 weeks
  • In some cases, Invisalign is prescribed by a general dentist instead of an orthodontist
  • Treatment typically takes 12 to 18 months
  • Invisalign attachments allow for more precise tooth movement than other brands

Learn more about the differences between Candid and Invisalign here.

5 Standout Features of Candid Aligners

What makes Candid different from other aligners? Here are the standout features:

1. To Start Treatment, Visit a Qualified CandidPro Provider

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. Your bite is digitally scanned, and impressions are taken. You’ll also see them at the end of treatment to ensure your teeth are aligned correctly and you’re satisfied with the results. 

The CandidPro provider then has a licensed orthodontist from Candid's team personally design your treatment plan. After that, your treatment progress is monitored remotely through CandidMonitoring™, the company’s telehealth platform (mobile app).

The same Candid orthodontist who creates your treatment plan will oversee your treatment from start to finish. Treatment takes between 4 and 12 months, depending on how severe your bite issues are. 

* Candid discontinued at-home impression kits in 2023.

2. CandidApp™ Remote Monitoring (CandidMonitoring™)

Candid treatment is monitored 100% remotely through the CandidApp (4.9/5 stars). This app is a complete teledentistry service platform, providing various services to Candid customers, including:

  • Connect to the virtual orthodontist office anytime
  • Provide 7/365 customer support for any questions they may have
  • Connect to the CandidScan for people's remote monitoring during treatment

Remote monitoring involves using the CandidScan, which is included in your treatment package. It holds your phone to help you take detailed images of tooth movement.

The CandidApp will walk you through the entire process during each scan. You can also set up notifications on your phone to ensure you don’t miss a scan date.

This is the process of Candid's remote monitoring:

  1. Every two weeks, take detailed images of your teeth using the CandidScan
  2. Submit the photos to your Candid orthodontist
  3. Within a few hours, the orthodontist will let you know if moving on to the next set is safe

If your teeth aren’t tracking correctly, the orthodontist will provide you with screenshots of your teeth highlighting what went wrong and how to get your treatment back on track.

3. Patient Care & Satisfaction at the Forefront

Candid doesn’t sacrifice clinical oversight for quick results. Unlike many remote aligner brands, Candid doesn’t have a ‘night aligner’ option due to its risks and 'unknowns.'

There is no proof that night aligners are effective. They may actually do more harm to your teeth than good. 

According to Dr. C Lynn Hurst, Chief Dental Officer at Candid, “because the protocols around nighttime aligner therapy generally specify only 10 hours of wear time per day, I am concerned that you may never experience the light continuous force necessary for effective healthy tooth movement.” 

“Without a longer and more consistent wear schedule, your teeth can be left in a limbo state of inflammation. And it would take your teeth much longer to reach the healing phase, if at all. It’s kind of like breaking your arm and having the physician reset the fracture, but only wearing the cast at night, preventing proper healing,” says Hurst.

4. Function First — Cosmetics Second (Safe Tooth Movement)

Many patients seek aligner treatment with the desire to straighten their front and/or bottom teeth. But to effectively do this, you have to make room for them. In other words, the molars and dental arch must be adjusted too.

Unfortunately, some aligner brands only move your top six and bottom six teeth. This form of treatment is referred to as 'social 6' or 'social 12.' It consists of flaring the front teeth out without moving the molars or expanding the dental arch.

Social 6/12 treatment only addresses a patient's cosmetic concerns (i.e., straightening the front teeth). It does not fix their entire bite, resulting in poor results, including:

  • An 'off' bite
  • Losing initial treatment results
  • Other oral health issues

Candid provides a comprehensive treatment plan that addresses function first and cosmetics second. The aligners move all of your teeth, rather than just the front teeth. This form of treatment is called 'full arch' tooth movement.

Full Arch Tooth Movement

The first step is to move the molars and expand the dental arch, creating room for the front teeth. The 'social 12' part of treatment (front tooth movement) is not addressed until later. This ensures the teeth move safely and the entire bite lines up by the end of treatment.

According to Dr. Lynn Hurst, Chief Clinical Officer at Candid, some patients may only care about the cosmetic side of aligner treatment. But if you don’t treat the bite as a whole, the results won’t last. The teeth will also not align properly when the patient bites down.

"We're not just correcting the social six, we're preparing both arches for what's going to be the social six correction. As we expand and create space for the necessary movements, we’re able to then address all the issues a patient has with their bite as we tackle their chief complaint. At the end of the day, there’s no shortcut to doing it right."

- Dr. Lynn Hurst, Chief Clinical Officer at Candid

View this treatment case from Candid.

5. High-Quality Aligner Material

Candid aligners are fabricated in Silicon Valley. They are made of Zendura FLX, a tri-layer material that provides a great mixture of comfort and force. This material is very similar to Invisalign’s SmartTrack in terms of comfortability.

Candid aligners are stain-resistant, durable, and BPA- and phthalate-free. A gentle whitening foam is also included in every purchase. The foam disinfects the aligners, freshens your breath, and whitens your aligners and teeth (use up to six times a day).

Candid Aligners Treatment Timeline & Schedule

Candid treatment time depends on your level of malocclusion or teeth misalignment. Minor issues may take 6 months (or less), while severe cases will take longer.

In general, Candid's treatment timeline consists of the following:

Before Treatment

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. You’ll also see them at the end of treatment to ensure your teeth are properly aligned.

The CandidPro provider then has a licensed orthodontist from Candid's team personally design your treatment plan. This can take up to 3 weeks.

During Treatment 

If you’re approved as a candidate, a treatment plan will be created for you. You’ll receive all of the aligners within a few weeks of approval.

The aligners should be worn for 22 to 24 hours daily, and only removed for eating, drinking, brushing, or flossing. Anything less will jeopardize treatment effectiveness. The average treatment time is 4 to 12 months.

After Treatment

After complete treatment, your final set of aligners will double as retainers. They’ll be worn for 4 weeks (rather than the usual 2 weeks). 

After that, they’ll be worn nightly to keep your teeth from reverting to their original state. We recommend replacing them every 6 to 9 months (for $99).

Your CandidPro provider might offer refinements if your smile doesn't match the projected results. These are additional aligners added on at the end of treatment.

Who is a Candidate for Candid?

Candid can treat most minor-to-severe teeth alignment issues, including:

  • Diastema (teeth gaps)
  • Crooked teeth
  • Crowded teeth
  • Underbites
  • Overbites

Not everyone is eligible for Candid aligner treatment. There are four main reasons for ineligibility, including:

  • Jaw misalignment and skeletal issues. If your case falls beyond mild to severe dental malocclusion, you will need to explore alternative teeth straightening options like Invisalign or braces.
  • Untreated dental conditions. If you have untreated dental conditions (like cavities or gum disease), or upcoming dental work, address these issues before starting aligner treatment.
  • Existing dental restorations. Certain dental restorations (like dental implants) cannot be treated with Candid aligners.
  • You have a permanent retainer from previous orthodontic treatment. 

How Much Do Candid Aligners Cost?

Candid aligners cost $3,300 (on average, depending on the provider). This covers your entire set of clear aligners and remote monitoring.

If you can’t afford to pay for treatment right away, your CandidPro provider might offer a payment plan.

Does Dental Insurance Cover Candid?

Some dental insurance plans cover clear aligner treatment for adults. While coverage varies, it’s possible to have up to 50% of the cost covered.

Whether or not the treatment is in-network will depend on your dentist (CandidPro provider). Candid treatment falls under insurance code D8090, just like all clear aligner products.

Also, CandidPro providers typically accept HSA and FSA and may offer the ability to pay in monthly installments.

Is Candid Reliable? Are At-Home Aligners Safe?

At-home aligner treatment is generally considered safe if you follow instructions carefully throughout treatment. According to one study, 87.5% of respondents were happy with their at-home aligner treatment, while 6.6% had to visit their dentist after treatment to fix adverse effects.5

Direct-to-consumer clear aligner treatment is monitored remotely, so there is always a slightly higher risk for complications. This is because orthodontic treatment is less predictable without in-person visits.

Candid only works with highly qualified orthodontists with at least 20 years of experience in the teeth straightening industry. After dental school, orthodontists must complete 2 to 3 years of tooth movement residency.

Candid Clear Aligners

Candid Kit

Our research shows Candid is an excellent choice for safe, effective, affordable, and expert-led at-home aligner treatment.

Rating by Alyssa Hill

Overall Value
Treatment Time
Customer Service

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. The provider then has a licensed orthodontist from Candid's team personally design your treatment plan.

Your treatment progress is monitored remotely through CandidMonitoring™, the company’s telehealth platform. The same Candid orthodontist who creates your treatment plan will oversee your treatment.


Frequently Asked Questions

If you have questions about Candid aligners, visit their website for more detailed information. 

Is remote treatment as effective as in-person orthodontic treatment?

Clear aligners have been around for over 20 years. With advancements in digital cameras, teledentistry, and 3D printing, creating an aligner treatment plan is more effective and safe than ever.

Can you eat with Candid aligners in?

Yes, you can eat and drink with Candid aligners. However, you should not drink hot liquids with the aligners in your mouth. Warm liquids are okay. It is also crucial to rinse the aligners off after eating to prevent bacteria buildup and discoloration. 

Are there other ways to pay for treatment? 

Most CandidPro providers have payment plans and accept FSA/HSA. Some insurance plans also reimburse patients for part of treatment, but this depends on your specific policy, and there are no guarantees. 

Is Candid or SmileDirect better?

Candid aligners are more expensive than SmileDirect and offer better overall care/remote monitoring.

Is Invisalign better than Candid?

Invisalign is the most well-known clear aligner brand. Treatment is monitored in person by a dentist or orthodontist, which means it may be safer than at-home aligner treatment.

What’s Next?

The most popular at-home clear aligner kits can be found right here:

Learn about the different brands and what they offer.

Last updated on January 25, 2023
9 Sources Cited
Last updated on January 25, 2023
All NewMouth content is medically reviewed and fact-checked by a licensed dentist or orthodontist to ensure the information is factual, current, and relevant.

We have strict sourcing guidelines and only cite from current scientific research, such as scholarly articles, dentistry textbooks, government agencies, and medical journals. This also includes information provided by the American Dental Association (ADA), the American Association of Orthodontics (AAO), and the American Academy of Pediatrics (AAP).
  1. "Straighten Your Teeth in an Average of 6 Months." Candid.
  2. Discover the Candid Difference.” Candid.
  3. Candid Starter Kit.” Candid.
  4. Candid Clear Aligners.” Candid.
  5. Wexler et al. “Direct-to-Consumer Orthodontics: Surveying the User Experience.” The Journal of the American Dental Association.
  6. Ke et al. “A Comparison of Treatment Effectiveness between Clear Aligner and Fixed Appliance Therapies.” BMC Oral Health, 2019.
  7. Proffit et al. "Contemporary Orthodontics." Elsevier/Mosby, 2019.
  8. Tamer, et al. “Orthodontic Treatment with Clear Aligners and The Scientific Reality Behind Their Marketing: A Literature Review.” Turkish Journal of Orthodontics, Turkish Orthodontic Society, 2019.
  9. Weir, T. “Clear Aligners in Orthodontic Treatment.” Wiley Online Library, 2017.
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