Updated on September 3, 2024
5 min read
EZ Smile Aligners Review
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Notice: EZ Smile launched its at-home clear aligners in Australia in 2017. The company stopped taking new orders after March 2024 but will continue to provide retainers and support for existing customers until they finish their treatment. For alternatives, check out our most recommended aligners in Australia.
EZ Smile was a Sydney-based company that launched in 2017. It offered at-home aligners, retainers, teeth whitening pens, and aligner cleansers (Shine Foam). But even then, the Aussie brand had mixed reviews.
Some people received the wrong orders or poor-quality aligners. Others experienced adverse side effects from wearing them.
Customers were also satisfied with their treatment results, EZ Smile’s helpful support team, and the company’s refund policies.
The Australian Health Practitioner Regulation Agency (AHPRA) launched an investigation into EZ Smile and other clear aligners in 2019.
There were ethical concerns about how they ran their business and marketed their products. Locals have complained they weren’t being fair or honest with their advertising practices.
Investigations were still ongoing when in 2020, the Australian Competition and Consumer Commission (ACCC) fined EZ Smile AU$12,600. It was for an alleged “false or misleading representation” on its website.
ACCC alleges that on its website, EZ Smile falsely claimed its teeth straightening treatments were provided by licensed dental professionals, including Australia-registered orthodontists who were otherwise subjected to local health regulations. However, its aligners were made in China.
In a statement released by former ACCC Commissioner Sarah Court, she said EZ Smile’s claims were “likely to mislead consumers” and “limit the extent to which they could make a fully informed decision.”
Perhaps in response to the allegations and penalties enforced by the ACCC, EZ Smile removed the following statements from its website in April 2020:
EZ Smile last posted on its official Facebook page in March 2024. At the time, it was still actively promoting its clear aligners.
This was followed by an announcement on its website that they were no longer taking in new customers. However, EZ Smile says they’ll continue to support existing customers and those who need their retainers.
With EZ Smile gone, here are your other options in Australia:
| Clear Aligner Brand | Treated Cases | Average Treatment Time | How To Start Treatment | Treatment Monitoring | Treatment Cost |
| Byte | Mild to moderate | 4 to 6 months | Impression kit | Remote | AU$2,749 to AU$3,399 |
| Linea | Mild to complex | 6 to 12 months | In-person visit | Remote | AU$2,698 to AU$4,998 |
| SmilePath | Mild to moderate | 4 to 6 months | Impression kit or in-person visit | Remote | AU$1,674 to AU$1,874 |
| NewSmile | Mild to moderate | 4 to 10 months | Impression kit | Remote | AU$2,299 |
| SmartSmileCo | Mild to complex | 9 to 15 months | Impression kit or in-person visit | Remote or in-person (for complex cases) | AU$1,999 to AU$4,950 |
| Invisalign | Mild to complex | 6 to 18 months | In-person visit | In-person | AU$3,500 to AU$9,000 |
Byte is our top pick for Australia. The US-based company works with locally registered dentists to create your personalised treatment plan.
It’s been around since 2018 but recently established Byte Australia in 2020. What we like most about it is the HyperByte device included. HyperByte uses high-frequency vibrations (HFV) to encourage teeth movement and shorten your treatment time.
Linea’s aligner treatment combines in-office dental care with the convenience of at-home teeth alignment. Unlike most brands, the Melbourne-based company can treat more complex cases.
If you need bands or attachments, or if your teeth size needs to be reduced (interproximal reduction) before the treatment, Linea’s partner dentist can perform these procedures.
Your custom aligners will also be fitted at the dental office when they’re ready. From there, you can continue your treatment at home.
SmilePath offers the most affordable clear aligner treatments in Australia. Its financing options mean you don’t have to pay for the full cost upfront.
Depending on your budget, you can choose from monthly, fortnight, and a no-credit-check payment plan called SmileFlex Easy.
NewSmile has invisible aligners that are trimmed along the gumline in a scalloped fashion, so they’re less visible and won’t touch your gums.
Because of this, you can wear them for longer periods without gum irritation, and people will not notice you’re wearing them.
SmartSmileCo treats a wide range of teeth alignment issues. Its treatment plans are customised depending on the severity of your condition.
The company offers in-clinic treatments like interproximal reductions and attachments for complex cases.
Invisalign AU can treat a vast majority (90%) of orthodontic concerns, including complex cases such as severe misalignment or bite issues.
However, regular appointments with the dentist are required to ensure smooth treatment progress.
You’ll be working directly with an Invisalign provider who can:
Many Australian dentists and orthodontists offer Invisalign treatment. This ensures accessible and personalised treatments.
Here are more brands that offer clear aligners to locals:
Cost: AU$3,000 to AU$9,500
ClearCorrect is a reliable and effective alternative to Invisalign. It treats different types of misaligned teeth, including severe cases, and you’ll be asked to visit the clinic regularly. During these visits, your dentist or orthodontist can fit the aligners, replace them, and adjust your treatment.
Cost: AU$1,950 to AU$2,050
Dr. Wonder Smile (formerly WonderSmile) has several locations in Australia that you can visit for free consultations. If you qualify, you can straighten your teeth from home. It offers All-Day and NightClear Aligners that correct mildly crooked teeth. If it moves out of alignment after the treatment, you may get free refinements.
Cost: AU$1,800 to AU$7,000
Orthocaps works with Australian dentists to provide locals with affordable in-office treatments. The German company is known for its high-quality daytime and nighttime aligners. However, it’s still a new brand compared to ClearCorrect and Invisalign.
Cost: Starts at AU $2,990
Smile Academy is a Brisbane-based producer of high-quality dental products. Its in-office aligners are available exclusively through local dentists who can perform other procedures to help you qualify for the treatment. They can straighten your teeth in 6 to 12 months.
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