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Updated on November 22, 2023
13 min read

Best Teledentistry Companies

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What Is Teledentistry (Dental Telemedicine)?

Teledentistry is a modern and convenient way to receive online dental care through virtual consultations with licensed dentists.

Teledentistry services are transforming the way people access dental health care. They were created to help patients find affordable, high-quality dental care without visiting a dental office. Online dental care is also a great way to ask for second opinions before undergoing procedures.

Dentist calling with a patient through video conferencing on mobile as patient views a dental xray result

6 Top Teledentistry Companies in 2023

Here is NewMouth’s full review of the top teledentistry services available: 

1. Best Insurance Coverage — LiveDentist 

LiveDentist allows you to speak to a dentist anytime, anywhere. They can provide insight, guidance, and treatment recommendations for your condition. The app is also available on iOS and Android, making it accessible to almost anyone with a smartphone. 

Signing up is free, but there’s a flat fee of $59 for a video call. Most dental insurance providers are accepted. 

The consultations are quick and last about 15 minutes. The virtual dentist can also prescribe medications and help you find a local dentist for further treatment if necessary.  

Pros and Cons of LiveDentist

Here are the top benefits and downsides of virtual dental care through LiveDentist:


  • 24/7 access to dentists 
  • Dentists can prescribe medications and make referrals for in-person dentists 
  • Available on iOS and Android 
  • Most types of dental insurance are accepted


  • Appointments are not free (for patients without dental insurance)
  • The service is not available in every state
  • Only video chat option available (not text)
  • Teledentistry services should not be substituted for essential in-person visits

2. Best 24/7 Care & Communication — Denteractive

Denteractive provides 24/7 access to a nationwide group of board-certified dentists. This allows for live online consultation, triage, and referral to over 10,000 dental offices in all 50 U.S. states. The platform makes it easy to find a board-certified dental professional to fit your needs. 

You can make a dental appointment online and talk with specialists from the comfort of your home. To make an appointment, choose between text messaging or video chat and start your online dental visit within minutes.

The easy-to-use interface allows you to upload pictures, videos, and X-rays. The dentist can examine your records and advise you on your dental condition(s). You can also:

  • Request second opinions
  • Ask for advice for urgent dental needs
  • Seek professional recommendations on implants, orthodontics, cosmetics, and pediatric dentistry 

Pros and Cons of Denteractive

Denteractive doesn’t provide virtual dental care intended to diagnose and treat conditions. Instead, they specialize in facilitating communication with dental professionals in your area. You’ll have to visit a dental office for treatment.


  • Free to use with no hidden fees
  • 24/7 care and easy-to-use app 
  • Text messaging and video chat options 
  • Option to sign up with the same virtual dentist for routine appointments 
  • Patients can share and store files (e.g., images and x-rays) in one location
  • Concierge on-demand service and customized office referrals


  • Dental insurance is not accepted
  • Teledentistry services should not be substituted for essential in-person visits

3. Best Telehealth Technology — Toothpic

Toothpic allows you to connect with an online dentist in three easy steps:

  1. First, you’ll create an account for free and answer a few questions about your oral health history. You can also share any concerns you may have.
  2. Then you’ll be asked to take guided pictures for your virtual dentist to examine. You can share up to six images of your mouth. Toothpic’s mobile app guides you through the process to ensure you take the best pictures possible.
  3. After you submit the information and pictures, a dentist will review them and provide you with an in-depth report within 24 hours. 

Toothpic services range from $10 to $35, depending on the level of oral health care needed. Your dentist can also refer you to a dental clinic in your area. 

Pros and Cons of Toothpic

Here are the advantages and disadvantages of Toothpic:


  • Free with dental insurance
  • Advanced technology and 24/7/365 access to care 
  • Network of 500+ dentists with over 4,000 years of experience combined
  • Affordable pricing ($35 for specific issues, $50 for preventive care, and $50 for dental emergencies)
  • Free educational resources available for members 
  • Discounts on home care products after your consultation 


  • Less interaction between patients and dentists 
  • Services are only available through an app (iOS and Android), so you must have a smartphone
  • Teledentistry services should not be substituted for essential in-person visits

4. Best for Cosmetic Services — Smile Virtual 

Smile Virtual is a teledentistry service that connects you with experienced cosmetic dentists. The process begins with a video consultation. You’ll upload pictures of your mouth and briefly describe what you want to change.

The online dentist will review your case and send a custom video back outlining potential treatment options. If you follow through with treatment, you can schedule an in-person appointment with the cosmetic dentist and begin the process. 

This platform is an asynchronous service that doesn’t require you to be present for a live appointment. Instead, you send photos and X-rays to a dentist who examines the records on their own time. 

Pros and Cons of Smile Virtual

Here are the benefits and downsides of Smile Virtual:


  • An excellent resource for cosmetic dentistry recommendations
  • Advice on veneers, dental restorations, and whitening treatment 
  • No live appointments required (flexible) 
  • Completely free service 


  • No face-to-face interactions with a dentist 
  • Patients are limited to cosmetic dentists 
  • General dentistry services are not available

5. Best for Second Opinions — The TeleDentists 

The TeleDentists is a teledentistry platform that offers virtual services in all 50 U.S. states. New members will be asked to create an account and complete a short survey. 

After you make an account, you’ll sit in a virtual waiting room while you are being connected to a dentist. This process is quick and takes up to 10 minutes. 

Once connected, you’ll talk to the dentist via video chat, where they can assess your needs and recommend a treatment plan. Their services cost $64 without dental insurance.

Pros and Cons of The TeleDentists

Here are the advantages and disadvantages of virtual dental care with The TeleDentists:


  • 24/7 access to dental care
  • Partnered with several dental insurance companies
  • A nationwide network of dentists in all 50 states
  • The dentists can prescribe medications and refer you to an in-person dentist
  • Detailed second opinion service (turnaround time is three days)


  • Video chat is the only option available 

6. Best for Emergencies & Flexibility — Dentulu 

The standout feature of Dentulu is the concierge service. You can use this service to receive quality dental care in your home or office. 

A dentist will come to your location rather than setting up an in-person or virtual appointment. At-home oral health care services offered by Dentulu include:

  • Salivary testing
  • Mouth guards for snoring and sleep apnea
  • Emergency dentistry and prescriptions
  • Remineralization trays to reverse cavities
  • Second opinions and evaluations of dental work
  • MouthCAM dental camera for early detection of dental issues and gum disease

Pros and Cons of Dentulu

Here are the benefits and disadvantages of Dentulu:


  • Concierge service provides flexible care from your home or office
  • Most major dental insurance plans are accepted
  • 24/7 access to a team of emergency dentists 
  • HIPAA-compliant platform


  • Consultations are not free ($49 per visit or $49 per month for membership)
  • Video appointments are limited to 10 minutes

How Does Online Dental Care Work?

An online dental consultation is a little different from an in-office visit. Here’s what you can expect:

  1. The first step is to schedule a virtual consultation with a licensed dentist
  2. Before the visit, you may be asked to upload pictures of your mouth 
  3. You may also need to send in X-rays 
  4. You get connected to an online dentist who can provide insight into the dental issue(s) at hand 
  5. Online dentists can also refer you to a local dentist or dental clinic if you have an emergency dental condition like an abscess or a broken tooth
  6. Your online dentist may prescribe antibiotics to reduce any pain before your in-person visit
  7. Appointments are completed through secure HIPAA-compliant text/instant messaging or on a live video call

Many dental telemedicine services are available 24/7. Some accept insurance, while others do not. However, most of these platforms are affordable or completely free.

Types of Teledentistry Services

Two types of mobile dentistry services are offered through dental telemedicine:

Real-Time (Synchronous) Services

These services consist of live communication with dental professionals. This may include text messaging, live video chats (via Skype, Whatsapp, or similar), or instant messaging through an app. 

You will also send photos, X-rays, and dental records for your virtual dentist to review during the appointment. This allows them to diagnose the condition(s) and determine the next steps.

Store and Forward (Asynchronous) Services

Asynchronous services don’t require you to be present for a live appointment. Instead, you send in photos and X-rays for virtual dentists to examine on their own time. 

You can also ask for second opinions on potential dental work like crowns, fillings, or veneers. 

Pros and Cons of Online Dental Care

Teledentistry is a growing industry that has many benefits. However, there are also some downsides to these services: 

Benefits of Teledentistry

Teledentistry offers numerous advantages to the field of dental health. These include:

  • Helps more people access dental care, especially in rural areas
  • Used in school-based oral health programs and helps connect primary care to dentists
  • Makes it easier to get routine dental exams
  • Provides peace of mind about future dental work (second opinions)
  • Allows dentists to prescribe medications virtually 
  • Helps manage dental emergencies
  • Saves time by providing virtual pre-surgery screenings 
  • Helps connect people to specialty dentists in their area
  • Flexible appointment times and ways of communication (text, video, etc.) 

Potential Downsides of Teledentistry

Disadvantages of teledentistry may include:

  • Virtual consultations aren’t available in every state
  • Specific treatments and procedures require in-office visits, such as teeth cleanings, X-rays, restorations, and oral surgeries
  • Less detailed examinations and diagnoses

Common Services Offered Through Teledentistry 

Teledentistry platforms offer the following services:

1. Oral Exams & Preventive Care

Virtual dental exams are one of the most common teledentistry services offered. In most cases, the examinations will take place on a video call. 

An online dentist will examine your mouth using virtual technology to check your general dental health. They will look for signs of:

You may also be asked to send in photos for further evaluation or recommended to make a follow-up appointment for an in-office session.

Keep in mind that you cannot have your teeth cleaned during a telehealth appointment. You’ll still need to visit a dental hygienist every six months for this essential treatment. Your online dentist can help you find a clinic in your area. 

2. Screenings Before Surgery

Virtual pre-surgery screenings are convenient for both dentists and patients. They save time by allowing dentists to make adjustments without needing an initial visit. This service is especially useful if you live in a rural or remote area. 

3. Dental Emergencies 

It can be difficult to make an in-person dental appointment immediately if you break a tooth or develop a severe toothache. Fortunately, many teledentistry services are available 24/7, so you can speak to a licensed dentist within minutes. 

Your virtual dentist will assess your condition and prescribe medication to ease any pain (if necessary). They can also help you find an emergency dentist in your area.

In some cases, you might not need an emergency appointment. You can use a teledentistry service to help determine if the condition is severe or not. This can save time and stress by eliminating the need for an urgent visit. 

4. Non-Emergency Dental Issues

Non-emergency issues include minor dental concerns, such as:

  • Toothaches
  • Small tooth chips
  • Sensitive teeth
  • Loose restorations (fillings, crowns, and bridges)

You can connect with an online dentist at any time. They can provide tips to reduce discomfort, prescribe medications (if needed), and help you find a dentist in your area.

5. Second Opinions 

Another effective and useful teledentistry service is getting second opinions on potential dental work. In the past, you would have to set up an appointment with a different dentist to receive a second opinion. These appointments are often inconvenient and pricey.

However, using a teledentistry service to get a second opinion is convenient and affordable. You can easily connect with a virtual dentist from anywhere in the world. This makes it easy to find an expert who specializes in your specific dental procedure. 

Not only does this process save time, but it also provides you with feedback from a broader range of dentists. You can also ask them about any other oral health concerns you may have, all without leaving your house.  

6. In-Person Dentist Referrals 

An online dentist can help you find a local dentist or clinic in your area during teledentistry appointments. They act as the middle-man to ensure you find a dentist who accepts your insurance and specializes in your dental needs. 

7. Remote Orthodontics

Remote orthodontics is a newer service offered via teledentistry. These services are also referred to as at-home aligners or remote aligners.

At-home aligner treatment is a convenient, affordable, and discreet way to straighten your teeth at home. Like Invisalign, remote orthodontics consists of clear aligner trays that straighten your teeth over time.

However, at-home aligner treatment is completed 100% remotely, while Invisalign treatment consists of in-office checkups and adjustments. 

8. Concierge Services

Some teledentistry platforms offer concierge services. Instead of setting up an online appointment, a dental professional will be sent to your home. This dental service is convenient for those with disabilities or injuries. 

When Are In-Person Dental Health Appointments Necessary? 

Virtual appointments aren’t appropriate for certain dental concerns. For these issues, you’ll need to see a dentist in person.

Services that are not offered through teledentistry include:

  • Routine teeth cleanings and x-rays
  • Restorative dental procedures 
  • Cosmetic procedures
  • Oral surgeries 
  • Abscess draining, fixing a broken tooth, and other dental emergencies 

When Is Emergency Dental Care Necessary?

A dental emergency requires prompt treatment. In these cases, virtual dentists may instruct you to go to a local urgent care clinic or emergency room. 

If you experience any of the following dental issues, you may need emergency treatment

  • Cracked, damaged, or severely chipped tooth
  • Loose tooth (or missing tooth)
  • Damaged dental restorations
  • Severe toothache 
  • Ruptured tooth abscess
  • Broken or injured jaw
  • Ongoing gum bleeding
  • Other severe infections or tooth pain

Frequently Asked Questions

Is online dentistry good?

Yes. Virtual dental care companies provide a variety of beneficial services that make it easier and more convenient to access dental health care. However, virtual dentists cannot replace in-person visits for certain treatments.

Can an online dentist prescribe antibiotics?

Yes, some teledentistry services include prescribing medication when needed.

What are the downsides of teledentistry?

Virtual dentists cannot provide teeth cleanings and emergency treatments. However, they can help you connect with a dentist in your area for in-person care.


Teledentistry is a modern and convenient service that makes it easier to manage your oral health. Various companies provide online dental care, while others serve to facilitate connections with local dentists.

Though teledentistry is accessible and affordable, it can’t replace in-office dental appointments. You will still need to see a dentist in person to get your teeth cleaned and maintain good oral health.

Last updated on November 22, 2023
9 Sources Cited
Last updated on November 22, 2023
All NewMouth content is medically reviewed and fact-checked by a licensed dentist or orthodontist to ensure the information is factual, current, and relevant.

We have strict sourcing guidelines and only cite from current scientific research, such as scholarly articles, dentistry textbooks, government agencies, and medical journals. This also includes information provided by the American Dental Association (ADA), the American Association of Orthodontics (AAO), and the American Academy of Pediatrics (AAP).
  1. Jampani et al. “Applications of teledentistry: A literature review and update.” Journal of International Society of Preventive & Community Dentistry, 2011. 
  2. Using teledentistry to manage oral health.” Delta Denta.
  3. Gambino et al. “A Teledentistry System for the Second Opinion.” Annual International Conference of the IEEE Engineering in Medicine and Biology Society, 2014.
  4. 24/7 Access to an Online Dentist.” LiveDentist.
  5. FAQ.” Denteractive.
  6. Connect to an online dentist in 3 easy steps.” Toothpic.
  7. Connecting patients & dentists for more confident smiles.” Smile Virtual.
  8. 24/7 Emergency Dental Care.” The TeleDentists.
  9. Frequently Asked Questions.” Dentulu.
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