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Dental health is an important aspect of overall health, and people often need treatment. However, paying for dental services can be quite expensive, and sometimes, insurance won’t cover it.
Fortunately, 1Dental offers an affordable alternative to dental insurance plans. Here’s a closer look at 1Dental, its plans, and the customer experience.
1Dental offers dental discount plans designed to make dental care more affordable for members nationwide. It works by connecting you to a network of dentists who’ve agreed to reduce member fees.
According to their website, you can use it as much as you need because it’s not insurance. You can also enjoy other benefits, including:
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1Dental has an A+ rating on the Better Business Bureau (BBB) with 4.43/5 customer reviews. Overall, many customers have had positive experiences with 1Dental, often discussing how much they’ve saved on dental care.
However, there have been numerous complaints and negative reviews on 1Dental. Some people even think their advertising misled them.
Here are some common issues that customers have had:
Having an A+ rating on the BBB typically means they’re likely to interact with customers. They respond to negative feedback on different review sites and offer ways to resolve their issues.
However, 1Dental has a less-than-stellar record with many unresolved customer complaints. On the BBB, they closed 5 complaints in the last 3 years and only 1 in the last 12 months.
1Dental offers two discount plans, the Care 500 Series Plan and the Aetna Dental Access plan. Their features vary depending on the level of coverage and annual fees.
Typically these discount plans provide benefits like:
The 1Dental website has a link to the provider network list for its two plans. You can search for a new dental provider or see if your current provider is within the network.
When you see your dentist, you can show them your dental plan membership card. You’ll then pay the reduced amount based on your plan’s fee schedule.
As mentioned before, 1Dental has many features that traditional dental insurance doesn’t. But it’s important to understand that 1Dental is a discount plan, not an insurance policy.
Because of this, 1Dental does have significant limitations:
1Dental doesn’t impose exclusions on procedures or conditions. Their plans include coverage for all dental conditions, including pre-existing conditions.
There are no limits or maximums on using the plan, which means members can receive discounts on a wide range of dental services. However, the discounts can depend on where your dentist is and what services they provide.
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1Dental can be cost-effective. Under its Care 500 plan, most services are discounted by 20 to 60%, and the Dental Access plan offers a 15 to 50% discount.
Meanwhile, the membership fees depend on the number of members included in the plan. The cost for Dental Access and Care 500 plans is the same.
Number of Members | Annual Fees | Monthly Fees |
1 | $99 | $9.95 |
2 | $149 | $14.95 |
3+ | $179 | $17.95 |
Additionally, there’s a one-time nonrefundable $20 setup fee if you pay annually. The setup fee is $30 if you sign up to pay monthly.
What sets 1Dental apart from insurance is that they provide immediate access to discounts when you activate your membership. This can be very beneficial for urgent dental needs.
Members can also use their discounts for an unlimited number of dental services throughout the year. Meanwhile, many insurance plans make you meet a deductible to start saving or limit your savings to just $1,000 to $2,000 per year.
1Dental also covers pre-existing dental conditions that aren’t covered by traditional insurance. Lastly, it offers discounts for vision and hearing care, making it a versatile discount plan.
Whether a 1Dental plan is good for you depends on your personal needs. Here are a few factors you should consider:
1Dental plans can be a viable option for people seeking discounts on dental care, especially if their needs aren’t covered by insurance. Depending on where you live, you might experience certain problems with the discount plan. These can include limited provider networks, exclusions, and other limitations.
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