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Updated on September 23, 2022

How Much Do Candid Teeth Aligners Really Cost?

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Candid aligners cost $3,300 (on average). The total price depends on your CandidPro provider and their location. The cost includes all of your aligners and remote monitoring (CandidMonitoring™ via a mobile app). No office visits are necessary after the initial consultation.

Candid aligners are relatively affordable, especially compared to traditional braces or Invisalign (up to $8,000). However, they are more expensive than brands like SmileDirectClub and byte but provide more comprehensive care.

Many CandidPro providers also offer payment plans. Talk to them about your options.

Braces Invisalign Candid
Cost $3,000 to $12,000 $3,000 to $8,000 $3,300 (average)
Treatment Time 12 to 24 months 12 to 18 months 4 to 12 months
Payment Plan Depends on provider Depends on provider Depends on provider
Insurance  Depends on provider Depends on provider Depends on provider

Additional Costs for Candid Clear Aligners

Additional costs include:

  • Replacement retainers — after treatment, you will need a retainer to keep your teeth straight. These should be replaced every 6 to 9 months. They cost $99. 
  • Other necessary costs from your CandidPro provider

Can I Get a Refund on Treatment?

Once you approve the plan and receive your aligners, treatment is nonrefundable.

However, if your results do not match the 3D treatment plan, you may qualify for refinements. This depends on your CandidPro provider.

Is Candid Treatment Covered By Insurance? 

Depending on your insurance plan, the cost of Candid treatment can be reduced up to 50%, either up-front or after the fact.

Your CandidPro provider (dental office) will work directly with your insurance company on your behalf to get you reimbursed. They are experienced in speaking with insurers, making success more likely. You'll have no direct financial relationship with Candid.

Whether or not the treatment is in-network will depend on your dentist (CandidPro provider). Candid treatment falls under insurance code D8090, just like all clear aligner products.

What Insurance Plans Cover Orthodontics?

Some insurance providers include orthodontic coverage for adults. This coverage usually extends to clear aligners like Invisalign in the same way as braces.

Here are some insurance carriers that offer plans with adult orthodontic treatment coverage:

  • Delta Dental
  • Humana
  • Guardian Direct
  • Aflac
  • Cigna
  • USAA

How much they reimburse depends on the provider and plan. A provider may cover a certain percentage or dollar amount of your clear aligner treatment. There’s usually a lifetime limit on coverage.

It’s also important to note that dental coverage is not the same as orthodontics, so be sure to read the fine print before deciding on a plan.

Can Candid Guarantee Reimbursement?  

Whether or not the treatment is in-network will depend on your dentist (CandidPro provider).

Candid treatment falls under insurance code D8090, just like all clear aligner products. This is the orthodontic procedure code for comprehensive orthodontic treatment of adult dentition.

Note: some insurers consider comprehensive treatment to include regular, in-office visits. 

How to Check Your Coverage 

Insurance carriers like Delta Dental and Cigna let you check your coverage by logging into your account. You can also usually find a phone number for more information on the back of your insurance card.

Contact your insurance provider to see if you have any adult orthodontic coverage. 

Many states also offer Consumer Assistance Programs, which provide educational resources to guide consumers in making healthcare decisions. These programs are intended to help people understand what benefits are available to them.

What to Do if You’re Denied Coverage

If your claim is denied due to a submission issue on your CandidPro provider's end, they will work quickly to fix the problem. 

If the denial was due to a lack of orthodontic coverage under your plan, you'll need to reach out to your insurance provider directly for clarification.

You have the right under the Affordable Care Act to appeal denied claims. If you appeal, the insurance company must review the denial. You can submit the appeal to a third party if they still deny it. 

Other Ways to Pay for Candid Aligners

Candid treatment is covered by most insurers that offer adult orthodontic coverage. 

If your insurance plan won’t pay, your CandidPro provider may offer several other ways to reduce the cost:

FSA/HSA

Many CandidPro providers accept both HSA and FSA. Your insurance may reimburse you for a portion of the aligner cost.

Candid recommends checking with your insurance company about coverage eligibility before beginning treatment. 

Payment Plans

Many CandidPro providers also offer payment plans. Talk to them directly about your options.

Candid Overview

Candid aligners are a transparent and removable alternative to traditional braces. The aligners are made of a BPA-free and phthalate-free plastic called Zendura. This material claims to offer more transparent and comfortable aligners.

The aligners also have higher impact strength and keep teeth more stable than other at-home aligners. With Candid, you can expect straighter teeth in 4 to 12 months. 

Candid also accepts most minor to severe teeth misalignment issues, such as gapped or crooked teeth. Some complex cases may be denied treatment. If this happens, you'll likely need braces or Invisalign.

candid retainers placed on top of wooden table

How Candid Works

Candid recently shifted its business focus, no longer offering at-home impression kits. It’s now a hybrid option for those who want some of the convenience of at-home teeth-straightening without sacrificing the quality of care. 

To begin treatment, you’ll visit a qualified CandidPro provider (dentist or orthodontist) for an initial consultation. Your bite is digitally scanned and impressions are taken. You’ll also see them at the end of treatment to ensure your teeth are aligned correctly and you’re satisfied with the results. 

The CandidPro provider then has a licensed orthodontist from Candid's team personally design your treatment plan. After that, your treatment progress is monitored remotely through CandidMonitoring™, the company’s telehealth platform (mobile app).

candid starter kit

The same Candid orthodontist who creates your treatment plan will oversee your treatment from start to finish. Treatment takes between 4 and 12 months, depending on how severe your bite issues are. 

Candid aligners are designed to be worn for 22 hours a day to work effectively and should be removed only for eating and brushing. It's recommended to rotate your new aligners every 2 weeks (before bed to reduce discomfort).

Candid also provides you with a free whitening foam and a phone device you’ll need for remote check-ins throughout treatment.  

What People Are Saying About Candid

The NewMouth team compiled reviews about Candid Co from four websites. We found over 3,000 customer reviews in total. Most of the reviews are positive, while a small percentage of them are negative or somewhere in the middle.

Most of the positive reviews about Candid revolve around ease of use and overall value for the money.

I went with Candid because A, it was cheaper, and B, the reviews were really high. Plus the ease of the shipping made it an easier pick for me. The process was easy and efficient. You just order online, do the molds then they send it to you.

ConsumerAffairs reviewer

I’ve always been bothered by the gap in my front teeth. After 6 short months, it’s gone!

Candid reviewer

Most of the negative reviews about Candid pertain to the refund policy and customer service.

Candid was the first one I saw and when I went through them, the process was good. It was easy but I had a problem at the end with my braces that never was resolved.

ConsumerAffairs reviewer

I am satisfied with my experience in terms of my teeth. They are whiter and straighter, so that’s awesome. But I am disappointed in the lack of customer service.

ConsumerAffairs reviewer
11 Sources Cited
Last updated on September 23, 2022
All NewMouth content is medically reviewed and fact-checked by a licensed dentist or orthodontist to ensure the information is factual, current, and relevant.

We have strict sourcing guidelines and only cite from current scientific research, such as scholarly articles, dentistry textbooks, government agencies, and medical journals. This also includes information provided by the American Dental Association (ADA), the American Association of Orthodontics (AAO), and the American Academy of Pediatrics (AAP).
  1. Britt, Aaron. “Candid Is Now in-Network with Insurers.” Candid, Candid™, 27 May 2020, www.candidco.com/theimpression/article/candid-is-now-in-network-with-insurers.
  2. Candid. “Candid Clear Aligners.” Candid, www.candidco.com/faq/q/insurance-process.
  3. Candid. “Candid Clear Aligners.” Candid, www.candidco.com/faq/p/pricing-and-policies.
  4. Candid. “Clear Aligners with Remote Monitoring.” Candid, www.candidco.com/products/clear-aligners.
  5. Candid. “Clear Aligners for Thousands Less than Braces.” Candid, www.candidco.com/pricing.
  6. Candid. “Cost of Clear Aligners: Invisible Aligners.” Candid, www.candidco.com/faq/q/how-much-does-candid-cost.
  7. Candid. “Different Ways to Pay for Clear Aligners and Straight Teeth.” Candid, www.candidco.com/faq/q/different-ways-to-pay.
  8. Candid. “Do You Take Insurance: Candid FAQ.” Candid, www.candidco.com/faq/q/do-you-take-insurance.
  9. Candid. “How Does Candid Work?” Candid, www.candidco.com/how-it-works.
  10. Candid. “Money Back Guarantee: Overview.” Candid, www.candidco.com/faq/q/money-back-guarantee.
  11. Candid. “Remote Monitoring.” Candid, www.candidco.com/remote-monitoring.
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