Updated on August 27, 2024
12 min read
Wondersmile Review (2024)
NewMouth is reader supported. We may earn a commission if you purchase something using one of our links. Advertising Disclosure.
In this article
Notice: Wondersmile launched in Australia and expanded to the United Kingdom (2018). The aligner company rebranded to Dr. Wondersmile and dissolved its UK business (2022). It still operates in the AU and other places. But if you’re located in the United Kingdom, check out the best clear aligners in the UK.1,2
Dr. Wondersmile is a convenient and affordable way to straighten your teeth. You can buy an impression kit or visit one of four clinics in Australia to get started with the treatment. Its clear aligners are also more comfortable compared to braces and other aligner brands.
Unlike most competitors, who use straight-cut aligners, Dr. Wondersmile is scallop-shaped and less likely to irritate your gums. It also offers other perks, like the option for single-arch teeth straightening and free refinements if you’re not satisfied with your treatment.
But there are other clear aligners in Australia to choose from, and we want to help you pick one that matches your needs. So in this comprehensive review from NewMouth, our smile experts will see how Dr. Wondersmile compares as we explore its pros, cons, features, and user reviews.
We gave Dr. Wondersmile a final score of 3.5⭐ in five categories:
Below is a summary of its pros and cons:
Dr. Wondersmile’s daytime and nighttime aligners are suitable for adults and adolescents aged 12 and above with their full set of adult teeth.3
Like most at-home clear aligners, it can correct mild to moderate teeth misalignments. Some of the conditions it can treat are:4,5,6
Dr. Wondersmile may also improve bite issues such as underbites and overbites, but it isn’t designed to treat them.3
Dr. Wondersmile can get your teeth straightened within 6 to 9 months. However, some customers begin seeing results as early as 4 months.3
Your clear aligner treatment may also last longer. It depends on your condition, choice of clear aligners, and if you wear them as prescribed.3 Here are its average treatment times:
Its cost will depend on your choice of clear aligners and whether you choose to straighten your whole arch or just your upper or lower teeth:
| All-Day Aligners | NightClear Aligners | |
| Full arch treatment | AU$1,950 | AU$2,050 |
| Single-arch treatment | AU$1,650 | AU$1,750 |
| Fortnightly payments | AU$103/fortn plus 20% deposit (AU$390) | AU$108/fortn plus 20% deposit (AU$410) |
| Monthly payments | AU$208/mo plus 20% deposit (AU$390) | AU$215/mo plus 20% deposit (AU$410) |
If you lose or break your clear aligner, you can get a replacement for AU$60. One set of retainers will cost you AU$250. However, you can also buy two for AU$450 and three for AU$600 to save on costs. Moreover, you can get the WonderBright teeth whitening kit for AU$149.
Dr. Wondersmile offers cosmetic dental services and can’t be covered by insurance. Cosmetic treatments can only be refunded under the health rebate scheme in these scenarios:
Here are the steps to Dr. Wondersmile’s clear aligner treatment:
If you prefer a fully remote treatment, you can take the free online assessment. They’ll email you the results, and if you qualify, you can purchase the impression kit.
But if you want an in-person consultation, you can book an appointment at the nearest Dr. Wondersmile clinic for a free teeth scan. There are four:
An orthodontist will review your case to determine if you’re a good candidate. If you are, they will create your treatment plan. If you approve it, you can choose a payment option and pay for your treatment.
After paying for your treatment, Dr. Wondersmile will send the clear aligners to your home address. Most people get 14 to 18 trays, but you may get more or fewer aligners. Each clear aligner has to be worn as prescribed:
You can sign into your online profile to know when to change to your next aligner. Dr. Wondersmile will remind you when it’s time to switch trays.
You also have to upload photos of your teeth at months 1, 3, 6, and 12 of your treatment, so you don’t miss out on Dr. Wondersmile’s Guarantee.
You have to wear retainers so your teeth stay in place. You can purchase retainers from Dr. Wondersmile’s dashboard and replace them every 4 to 6 months.
Remember to wear your retainers as prescribed. If your teeth become misaligned within a year of finishing treatment, you may get new aligners (refinements) at no extra cost.
Dr. Wondersmile has an average user rating of 4.3⭐ on Trustpilot and Product Review from over 1,700+ customers. Here are some reviews:
Chan started her treatment with Wondersmile but wasn’t satisfied with the results. She got refinements under Dr. WonderSmile and was happy with it:
Updated 06/22/2023: “I recently completed a refinement treatment with Dr. Wondersmile, and I am overjoyed with the results! I had previously gone through around 25 sets of aligners with [the] old company Wondersmile. But unfortunately, the final outcome wasn’t as promised. Without a retainer provided, my teeth had shifted over time.”
“However, when I came to see Rin for the refinement treatment, she was incredibly thorough in explaining the process and the requirements. I was impressed by her attention to detail and the transparency she provided. Dr Wondersmile assured me that they would deliver on their promise, and I’m thrilled to say that they did!”
“After completing the refinement treatment, my smile now matches the 100% result they initially promised. The transformation is remarkable, and I couldn’t be happier. As an added bonus, they offered me a special deal to purchase retainers from them, which gives me peace of mind moving forward.”
Lee talks about her experience with Dr. Wondersmile’s customer support:
Updated 07/04/2023: Super easy and lovely customer service
“Hether was very lovely and cooperative! Whilst she was very transparent with the costs, plans, and payments, she was also able to answer all of my questions. Great experience for making something so life-changing, so easy!”
Deborah started her Wondersmile treatment in April 2022, shortly before the company temporarily shut down and rebranded to Dr. Wondersmile:
Updated 01/29/2023: “Wondersmile disappeared without a trace!”
“I was close to finishing my invisible aligner program and needed to arrange for new aligners. I emailed and phoned several times without any response, only to find out weeks later Wondersmile had shut up shop and ceased operations!”
“I have basically wasted thousands of dollars, as I paid for the entire treatment up front and I still can’t locate anyone to see if I could access to my files, so I could possibly consider treatment elsewhere?”
“This experience has been so very disappointing and frustrating. I can’t believe that as a client in the middle of the alignment process, I was not notified – although I tried 7 times to contact them! Six months later, I still have not had a discussion, let alone a response from any representative! I am sure I am not the only Wondersmile client in this situation.”
“I started my program in late April 2022, and found out, only by online searching in September 2022, that Wondersmile closed their doors in July 2022. This timeline suggests to me that Wondersmile Australia knew when they happily took my cash that there was a risk they would not be able to deliver full service to the client?”
HolPog visited a Wondershop for a free in-person scan. He had an initial consultation before the company’s rebrand and talked about it below:
Updated 04/08/2022: “I went in for a 3D scan and met my consultant, Anne. I was running late and she gave me directions and offered to meet me if I had trouble finding the place. Her dental knowledge was very thorough and accurate. I’m studying medicine and was really impressed.”
“My scan was comfortable and fast. She sat with me, listened, and showed genuine interest. Any questions I had were answered and any doubts I had were put to rest. Despite being late, I didn’t feel rushed. I had questions following my appointment and was able to contact my consultant directly, which was very reassuring.”
“I was worried I might cop a sales pitch, but the whole consultation process was very professional. I felt like my concerns were more important and a focus was placed on my health first. I can’t wait to see my treatment plan and I’m happy I finally made the decision to straighten my teeth. I should have done this much sooner!”
Hughes underwent Wondersmile’s treatment in 2021. She was impressed with its affordable costs and great service:
Updated 08/02/2021: “The best customer service”
“Wondersmile was amazing for me! So much cheaper than braces and although it didn’t adjust my entire set of teeth like braces do, it straightened the first front 6 to 7 teeth which are the only ones which really needed straightening cosmetics-wise, so for $7000 cheaper than braces it was a no brainer for me!”
“Also, only having to wear them at night I could go about my day without having to carry them everywhere and change them whenever I eat. I am really happy with [the] results and customer service was just amazing.”
“Due to COVID my product took a lot longer to arrive but Michelle who I dealt with was so lovely and she personally went to extra efforts to get them delivered to me and we sorted out a pickup location. Alongside this, I was also granted a complimentary whitening kit which I thought was such a personalised gesture and I really appreciated this.”
“I felt that the employees at Wondersmile really care about their customers and will go to extra lengths to make sure you get the exact result you are wanting. I felt comfortable asking for re-scans etc to check everything was going properly and to get stubborn tooth to move, all free of charge.”
“Just the best service ever, I would definitely recommend this product as an alternative to Invisalign if you are only wanting the visible teeth straightened and you can’t afford to spend 10 grand! I saved up as a student for this and I am so glad I did, just added that extra confidence boost to my smile by straightening out my lower teeth a bit and it did not break the bank!”
Here’s how it compares to the top clear aligner brands in Australia:
| Clear Aligner Brand | Treated Cases | Average Treatment Time | How To Start Treatment | Treatment Monitoring | Treatment Cost |
| Dr. Wondersmile | Mild to moderate | 6 to 9 months | Impression kit or in-person visit | Remote | AU$1,950 to AU$2,050 |
| Byte | Mild to moderate | 4 to 6 months | Impression kit | Remote | AU$2,749 to AU$3,399 |
| Linea | Mild to complex | 6 to 12 months | In-person visit | Remote | AU$2,698 to AU$4,998 |
| NewSmile | Mild to moderate | 4 to 10 months | Impression kit | Remote | AU$2,299 |
| SmilePath | Mild to moderate | 4 to 6 months | Impression kit or in-person visit | Remote | AU$1,674 to AU$1,874 |
| SmartSmileCo | Mild to complex | 9 to 15 months | Impression kit or in-person visit | Remote or in-person (for complex cases) | AU$1,999 to AU$4,950 |
| Invisalign | Mild to complex | 6 to 18 months | In-person visit | In-person | AU$3,500 to AU$9,000 |
We have a dedicated team of medical writers, expert researchers, licensed dental professionals, and medical reviewers who curate and approve content for NewMouth.
Before publishing this review, our team:
Dr. Wondersmile caters to adults and teenagers, making it accessible to more people who want straighter teeth. They also offer the flexibility of single-arch treatment so you can focus on just your upper or lower teeth.
Unlike many brands, Dr. Wondersmile offers the option to start your journey from home or with an in-person consultation. It also stands out with its comfortable scallop-shaped clear aligners that won’t hurt your gums.
We had in-house writers try Dr. Wondersmile’s clear aligner treatment. While testing its invisible teeth aligners, our team assessed and scored them based on five traits:
Each trait was assigned a “weight” so we could calculate their individual rating and weighted average scores on a scale of five.
In this article
